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Frequently Asked Questions

How do I get started?

Feel free to call or email me directly to set up your first appointment, or send me a message via my contact page.


If after reviewing the information on my website you’re still not sure that you’re ready to get started with therapy, or if you’re not sure that I am the right fit to assist you, feel free to contact me to set up a free 15-minute phone consultation during which I can learn more about what you’re looking for and address any questions you may have.


Once we have scheduled your initial appointment, I will send you access to your online client portal where you will complete consent forms and a brief questionnaire prior to your appointment.


What measures are you taking to protect your clients' health?

Given that we are not yet "out of the woods," I continue to take precautionary measures that are consistent with CDC guidelines to maintain the health and safety of my clients. I have received the COVID-19 vaccine and follow-up booster shots, and I require that clients who prefer to meet in person also have received the vaccine and booster shots. For those who prefer to meet virtually, I am happy to meet with clients using a secure, HIPAA-compliant online therapy platform. 


Can you work with me if I don’t live in St. Louis?

Yes! I am licensed in the state of Missouri, so I can meet with anyone who lives in Missouri via virtual teletherapy.

Do you accept insurance?

I am out-of-network and do not accept insurance. This means that payment is out-of-pocket. I accept credit cards (including HSA and FSA cards), cash, and checks as forms of payment. All payments are expected in full at the time of your appointment. Please contact me for information about my rates.


I am happy to provide detailed receipts for your sessions which allows most individuals with a PPO insurance plan some reimbursement should they choose to access their out-of-network insurance benefits.

Note: There are pros and cons to using insurance to pay for therapy sessions. I have chosen not to participate on any insurance panels as this ensures that the information my clients share with me remains under their control. Another advantage to paying out-of-pocket is that it allows me and my clients the ability to identify treatment goals and determine how and when goals are met without this being determined by an outside party.

Monica Mills, M.A., LPC

222 South Meramec Avenue, Suite 301

St. Louis, MO 63105


phone: (314) 283-9753

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